Welcome to Angrohub! We strive to ensure you have a seamless shopping experience with us. If you are not entirely satisfied with your purchase, we’re here to help. Below is our comprehensive Return and Refund Policy.

1. Returns

Eligibility for Returns

  • Items must be returned within 07 days of the purchase date.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products).

Process for Returns

  • To initiate a return, please contact our customer service team at [customer service email] with your order number and details about the product you wish to return.
  • Once your return is approved, we will send you a return shipping label and instructions on how to send your item back to us.
  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

2. Refunds

Refund Processing

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • The refund will be processed within 5-7 business days after we receive the returned item.

Partial Refunds

  • Partial refunds may be granted in the following situations:
    • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
    • Any item returned more than 30 days after delivery.

3. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [customer service email] with your order number and details of the defect or damage.

4. Non-returnable Items

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

5. Sale Items

  • Only regular-priced items may be refunded. Sale items are non-refundable.

6. Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver.

7. Shipping

Return Shipping Address

  • Please send your returned item to: Angrohub Returns Department [Physical Address]
  • You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Time for Exchanges

  • Depending on your location, the time it may take for your exchanged product to reach you may vary.

8. Contact Us

If you have any questions on how to return your item to us, please contact us at:

  • Email: [customer service email]
  • Phone: [customer service phone number]

Thank you for shopping with Angrohub! We appreciate your business and are committed to ensuring your satisfaction.